/* Obrolan bantuan "Tanya DigiSport" (beranda/obrolan.js). Dipakai halaman depan dan /masuk/.
   Token warna dari gaya.css; nilai cadangan di sini supaya tetap utuh di halaman yang
   memuat berkas ini tanpa gaya.css. Halaman publik selalu terang. */
.obr-akar {
  --o-biru: var(--biru, #095AD0);
  --o-biru-hover: var(--biru-hover, #0A4FB8);
  --o-biru-tekan: var(--biru-tekan, #08459F);
  --o-biru-muda: var(--biru-muda, #C9DDFB);
  --o-lembut: var(--lembut, #EDF4FE);
  --o-latar: var(--latar, #F4F7FC);
  --o-navy: var(--navy, #0B1F45);
  --o-tinta: var(--tinta, #16203A);
  --o-abu: var(--abu, #5C6472);
  --o-garis: var(--garis, #E3E9F2);
  --o-garis-kuat: var(--garis-kuat, #CFD8E6);
  --o-oranye: var(--oranye, #E8621C);
  --o-oranye-teks: #B44A0F;      /* oranye yang cukup kontras untuk teks kecil di atas putih */
  --o-oranye-lembut: #FFF4EC;
  --o-api: var(--api, linear-gradient(90deg, #E8621C, #F9A825));
  --o-kuning-teks: var(--kuning-teks, #8A6508);
  --o-kuning-lembut: var(--kuning-lembut, #FEF3C7);
  --o-merah: var(--merah, #B3261E);
  --o-merah-lembut: var(--merah-lembut, #FDECEA);
  --o-r-kendali: var(--r-kendali, 8px);
  --o-r-kartu: var(--r-kartu, 12px);
  --o-r: var(--r, 16px);
  --o-masuk: var(--masuk, cubic-bezier(.2, .7, .2, 1));
  --o-e3: var(--e3, 0 24px 48px -12px rgba(11, 31, 69, .28));
  font-family: var(--font, "Plus Jakarta Sans", system-ui, "Segoe UI", Roboto, sans-serif);
  color: var(--o-tinta);
}
.obr-akar *, .obr-akar *::before, .obr-akar *::after { box-sizing: border-box; }
.obr-akar button { font: inherit; cursor: pointer; -webkit-tap-highlight-color: transparent; }
.obr-akar :focus-visible { outline: 2px solid var(--o-biru); outline-offset: 2px; }
.obr-akar [hidden] { display: none !important; }
.obr-tersembunyi {
  position: absolute !important; width: 1px; height: 1px; margin: -1px; padding: 0; overflow: hidden;
  clip: rect(0 0 0 0); white-space: nowrap; border: 0;
}

/* ---------- Tombol mengambang (posisinya sama dengan tombol WhatsApp yang digantikannya) ---------- */
.obr-tombol {
  position: fixed; right: 20px; bottom: 20px; z-index: 60;
  display: inline-flex; align-items: center; gap: 10px; min-height: 56px; padding: 0 22px 0 8px;
  border: 0; border-radius: 999px; color: #fff; font-size: 16px; font-weight: 700; line-height: 1; letter-spacing: -.01em;
  background: linear-gradient(135deg, #1A72EE 0%, var(--o-biru) 45%, #0846A6 100%);
  box-shadow: 0 1px 0 rgba(255, 255, 255, .25) inset, 0 14px 30px -10px rgba(9, 90, 208, .65), 0 4px 10px -4px rgba(11, 31, 69, .3);
  transition: transform .35s cubic-bezier(.34, 1.56, .64, 1), box-shadow .25s, opacity .2s, filter .2s;
  animation: obr-tombol-datang .6s cubic-bezier(.34, 1.56, .64, 1) .3s both;
}
/* Gelombang halus dua kali saat halaman dimuat, supaya mata menemukan tombolnya. */
.obr-tombol::after {
  content: ""; position: absolute; inset: 0; border-radius: inherit; pointer-events: none;
  box-shadow: 0 0 0 0 rgba(9, 90, 208, .45); animation: obr-gelombang 1.6s ease-out 1s 2;
}
.obr-tombol:hover {
  transform: translateY(-3px); filter: brightness(1.06);
  box-shadow: 0 1px 0 rgba(255, 255, 255, .25) inset, 0 20px 36px -12px rgba(9, 90, 208, .7), 0 6px 14px -6px rgba(11, 31, 69, .32);
}
.obr-tombol:active { transform: scale(.96); transition-duration: .1s; }
.obr-tombol:focus-visible { outline-color: var(--o-navy); outline-offset: 3px; }
.obr-tombol-ikon {
  flex: none; width: 40px; height: 40px; border-radius: 50%; display: grid; place-items: center;
  background: rgba(255, 255, 255, .16); box-shadow: 0 0 0 1px rgba(255, 255, 255, .22) inset;
  transition: transform .45s cubic-bezier(.34, 1.56, .64, 1);
}
.obr-tombol:hover .obr-tombol-ikon { transform: rotate(-8deg) scale(1.06); }
.obr-tombol svg { width: 22px; height: 22px; flex: none; }
.obr-tombol-ikon svg path:last-child { stroke: #FFD166; animation: obr-kilau 3.2s ease-in-out 1.4s infinite; transform-box: fill-box; transform-origin: center; }
@keyframes obr-tombol-datang { from { opacity: 0; transform: translateY(24px) scale(.8); } to { opacity: 1; transform: none; } }
@keyframes obr-gelombang { 0% { box-shadow: 0 0 0 0 rgba(9, 90, 208, .45); } 100% { box-shadow: 0 0 0 16px rgba(9, 90, 208, 0); } }
@keyframes obr-kilau { 0%, 70%, 100% { opacity: 1; transform: scale(1); } 80% { opacity: .4; transform: scale(.6); } 90% { opacity: 1; transform: scale(1.25); } }

/* Sapaan di samping tombol */
.obr-sapa {
  position: fixed; right: 20px; bottom: 88px; z-index: 61; max-width: 260px;
  display: flex; align-items: center; gap: 8px; padding: 12px 10px 12px 16px;
  background: #fff; color: var(--o-tinta); font-size: 14px; font-weight: 600; line-height: 1.35;
  border: 1px solid var(--o-garis); border-radius: 14px 14px 4px 14px; box-shadow: var(--o-e3); cursor: pointer;
  opacity: 0; transform: translateY(8px) scale(.92); transform-origin: bottom right; pointer-events: none;
  transition: opacity .25s, transform .4s cubic-bezier(.34, 1.56, .64, 1);
}
.obr-sapa.tampil { opacity: 1; transform: none; pointer-events: auto; }
.obr-akar.terbuka .obr-sapa { display: none; }
.obr-sapa-tutup {
  flex: none; width: 26px; height: 26px; display: grid; place-items: center; border: 0; border-radius: 50%;
  background: transparent; color: var(--o-abu);
}
.obr-sapa-tutup:hover { background: var(--o-latar); color: var(--o-tinta); }
.obr-titik {
  position: absolute; top: 4px; right: 6px; width: 14px; height: 14px; border-radius: 50%;
  background: var(--o-oranye); border: 2px solid #fff; display: none;
}
.obr-tombol.ada-baru .obr-titik { display: block; animation: obr-denyut 1.8s ease-out infinite; }
@keyframes obr-denyut { 0% { box-shadow: 0 0 0 0 rgba(232, 98, 28, .55); } 100% { box-shadow: 0 0 0 10px rgba(232, 98, 28, 0); } }
.obr-akar.terbuka .obr-tombol, .obr-akar.menutup .obr-tombol {
  opacity: 0; pointer-events: none; transform: scale(.6); transition-duration: .18s;
}

/* ---------- Panel ---------- */
.obr-panel {
  position: fixed; right: 20px; bottom: 20px; z-index: 70;
  width: 392px; height: min(640px, calc(100vh - 40px)); height: min(640px, calc(100dvh - 40px));
  display: flex; flex-direction: column; overflow: hidden;
  background: #fff; border: 1px solid var(--o-garis); border-radius: var(--o-r); box-shadow: var(--o-e3);
  transform-origin: calc(100% - 100px) calc(100% - 28px);
}
.obr-panel[hidden] { display: none; }
/* Panel tumbuh dari tombol: lingkaran yang meluas dari titik tombol, lalu isinya menyusul. */
.obr-panel.obr-anim-buka { animation: obr-ungkap .46s cubic-bezier(.22, 1, .36, 1) both; }
.obr-panel.obr-anim-tutup { animation: obr-lipat .26s cubic-bezier(.55, 0, .75, .2) both; }
@keyframes obr-ungkap {
  from { clip-path: circle(26px at calc(100% - 100px) calc(100% - 28px)); opacity: .4; transform: translateY(8px); }
  40% { opacity: 1; }
  to { clip-path: circle(150% at calc(100% - 100px) calc(100% - 28px)); opacity: 1; transform: none; }
}
@keyframes obr-lipat {
  from { clip-path: circle(150% at calc(100% - 100px) calc(100% - 28px)); opacity: 1; }
  to { clip-path: circle(26px at calc(100% - 100px) calc(100% - 28px)); opacity: 0; transform: translateY(8px); }
}
.obr-anim-buka .obr-kepala, .obr-anim-buka .obr-gulir, .obr-anim-buka .obr-kaki {
  animation: obr-susul .42s cubic-bezier(.22, 1, .36, 1) both;
}
.obr-anim-buka .obr-kepala { animation-delay: .08s; }
.obr-anim-buka .obr-gulir { animation-delay: .14s; }
.obr-anim-buka .obr-kaki { animation-delay: .2s; }
@keyframes obr-susul { from { opacity: 0; transform: translateY(10px); } to { opacity: 1; transform: none; } }

/* Pesan baru masuk dengan gerak kecil dari arah pengirimnya. */
.obr-pesan.obr-masuk { animation: obr-pesan-masuk .32s cubic-bezier(.22, 1, .36, 1) both; }
.obr-pesan.saya.obr-masuk { --obr-dari: 12px; }
@keyframes obr-pesan-masuk { from { opacity: 0; transform: translate(var(--obr-dari, -12px), 6px) scale(.97); } to { opacity: 1; transform: none; } }

.obr-kepala {
  position: relative; flex: none; display: flex; align-items: center; gap: 12px; padding: 16px 12px 14px 18px;
  border-bottom: 1px solid var(--o-garis); background: #fff;
}
.obr-kepala::before { content: ""; position: absolute; left: 0; right: 0; top: 0; height: 3px; background: var(--o-api); }
.obr-kepala-ikon {
  flex: 0 0 38px; height: 38px; border-radius: 50%; background: var(--o-lembut); color: var(--o-biru);
  display: grid; place-items: center;
}
.obr-kepala-ikon svg { width: 20px; height: 20px; }
.obr-kepala-teks { flex: 1; min-width: 0; }
.obr-kepala h2 { margin: 0; font-size: 17px; font-weight: 800; color: var(--o-navy); line-height: 1.25; letter-spacing: -.01em; }
.obr-kepala p { margin: 2px 0 0; font-size: 13px; color: var(--o-abu); line-height: 1.35; }
.obr-tutup {
  flex: none; width: 44px; height: 44px; border: 0; border-radius: var(--o-r-kendali); background: none; color: var(--o-navy);
  display: grid; place-items: center; transition: background-color .16s;
}
.obr-tutup:hover { background: var(--o-lembut); color: var(--o-biru); }
.obr-tutup svg { width: 22px; height: 22px; }
/* Tombol kecil di kepala: obrolan baru, riwayat, kembali. */
.obr-kepala-aksi { width: 40px; height: 40px; color: var(--o-abu); }
.obr-kepala-aksi svg { width: 20px; height: 20px; }
.obr-kepala-aksi + .obr-tutup { margin-left: -6px; }

/* ---------- Sambutan dan pertanyaan contoh ---------- */
.obr-sambutan { padding: 6px 2px 4px; animation: obr-susul .4s cubic-bezier(.22, 1, .36, 1) both; }
.obr-sambutan-judul { margin: 0 0 4px; font-size: 18px; font-weight: 800; color: var(--o-navy); letter-spacing: -.01em; }
.obr-sambutan-teks { margin: 0 0 14px; font-size: 14px; line-height: 1.55; color: var(--o-abu); }
.obr-saran { display: flex; flex-direction: column; align-items: flex-start; gap: 8px; }
.obr-saran-tombol {
  border: 1px solid var(--o-biru-muda); background: #fff; color: var(--o-biru); border-radius: 999px;
  padding: 9px 14px; font-size: 14px; font-weight: 600; line-height: 1.3; text-align: left;
  transition: background-color .16s, border-color .16s, transform .1s;
}
.obr-saran-tombol:hover { background: var(--o-lembut); border-color: var(--o-biru); }
.obr-saran-tombol:active { transform: scale(.98); }

/* ---------- Riwayat ---------- */
.obr-riwayat-daftar { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: 8px; }
.obr-riwayat-butir {
  width: 100%; display: flex; align-items: center; gap: 10px; text-align: left;
  background: #fff; border: 1px solid var(--o-garis); border-radius: var(--o-r-kartu); padding: 12px 12px 12px 14px;
  color: var(--o-tinta); transition: border-color .16s, box-shadow .16s;
}
.obr-riwayat-butir:hover { border-color: var(--o-biru-muda); box-shadow: 0 4px 12px -6px rgba(11, 31, 69, .18); }
.obr-riwayat-butir svg { flex: none; color: var(--o-abu); }
.obr-riwayat-isi { flex: 1; min-width: 0; display: flex; flex-direction: column; gap: 2px; }
.obr-riwayat-judul { font-size: 14.5px; font-weight: 600; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.obr-riwayat-waktu { font-size: 12.5px; color: var(--o-abu); }
.obr-riwayat-kosong, .obr-riwayat-catatan { margin: 10px 2px 0; font-size: 13px; line-height: 1.5; color: var(--o-abu); }

/* Isi yang digulir: catatan, daftar pesan, status. */
.obr-gulir { flex: 1; min-height: 0; overflow-y: auto; overscroll-behavior: contain; background: var(--o-latar); padding: 14px 14px 8px; }

.obr-catatan {
  background: #fff; border: 1px solid var(--o-garis); border-radius: var(--o-r-kartu);
  padding: 12px 14px; font-size: 13.5px; line-height: 1.55; color: var(--o-tinta); margin-bottom: 14px;
}
.obr-catatan p { margin: 0; }
.obr-catatan a { color: var(--o-biru); font-weight: 700; }
.obr-catatan-baris { display: flex; flex-wrap: wrap; align-items: flex-start; gap: 4px 8px; }
/* Catatan lengkap: tombol lipat turun ke baris sendiri supaya teksnya tidak terjepit di HP. */
.obr-catatan.lengkap .obr-catatan-tombol { margin: 0 0 0 22px; }
.obr-catatan.lengkap .obr-catatan-isi { flex-basis: calc(100% - 26px); }
.obr-catatan-baris svg { flex: 0 0 18px; width: 18px; height: 18px; color: var(--o-biru); margin-top: 1px; }
.obr-catatan-ringkas { flex: 1; min-width: 0; color: var(--o-abu); }
.obr-catatan-isi { flex: 1; min-width: 0; }
.obr-catatan-isi[hidden], .obr-catatan-ringkas[hidden], .obr-catatan-tombol[hidden] { display: none; }
.obr-catatan-tombol {
  flex: none; border: 0; background: none; padding: 2px 4px; margin: -2px -4px -2px 0; border-radius: 6px;
  color: var(--o-biru); font-size: 13px; font-weight: 700; text-decoration: underline; text-underline-offset: 3px;
}

.obr-daftar { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: 12px; }
.obr-pesan { display: flex; flex-direction: column; max-width: 86%; min-width: 0; }
.obr-pesan.saya { align-self: flex-end; align-items: flex-end; }
.obr-pesan.bot, .obr-pesan.petugas { align-self: flex-start; align-items: flex-start; }
.obr-pesan.sistem { align-self: center; align-items: center; max-width: 92%; }
.obr-label { font-size: 12px; font-weight: 700; margin: 0 0 4px 2px; color: var(--o-biru); }
.obr-pesan.petugas .obr-label { color: var(--o-oranye-teks); }
.obr-gelembung {
  padding: 10px 13px; border-radius: 14px; font-size: 15px; line-height: 1.5;
  white-space: pre-wrap; overflow-wrap: anywhere; word-break: break-word;
}
.obr-pesan.saya .obr-gelembung { background: var(--o-biru); color: #fff; border-bottom-right-radius: 4px; }
.obr-pesan.saya .obr-gelembung a { color: #fff; }
.obr-pesan.bot .obr-gelembung { background: #fff; border: 1px solid var(--o-garis); border-bottom-left-radius: 4px; }
.obr-pesan.petugas .obr-gelembung {
  background: var(--o-oranye-lembut); border: 1px solid #F8D3BC; border-left: 3px solid var(--o-oranye); border-bottom-left-radius: 4px;
}
.obr-pesan.sistem .obr-gelembung {
  background: none; padding: 2px 8px; font-size: 12.5px; color: var(--o-abu); text-align: center; line-height: 1.45;
}
.obr-waktu { font-size: 11.5px; color: var(--o-abu); margin: 4px 4px 0; font-variant-numeric: tabular-nums; }
.obr-pesan.sistem .obr-waktu { margin-top: 0; }

/* Status di bawah daftar: asisten mengetik / pesan terkirim / galat. */
.obr-status { font-size: 13px; color: var(--o-abu); padding: 10px 2px 2px; min-height: 0; }
.obr-status:empty { padding: 0; }
.obr-ketik { display: inline-flex; align-items: center; gap: 8px; }
.obr-ketik i { display: inline-flex; gap: 3px; }
.obr-ketik i span { width: 6px; height: 6px; border-radius: 50%; background: var(--o-biru); opacity: .35; animation: obr-ketik 1.2s infinite; }
.obr-ketik i span:nth-child(2) { animation-delay: .15s; }
.obr-ketik i span:nth-child(3) { animation-delay: .3s; }
@keyframes obr-ketik { 0%, 60%, 100% { opacity: .35; transform: none; } 30% { opacity: 1; transform: translateY(-3px); } }

/* ---------- Kaki: alat, formulir kontak, penulis ---------- */
.obr-kaki { flex: none; border-top: 1px solid var(--o-garis); background: #fff; padding: 10px 12px 12px; }
.obr-galat {
  background: var(--o-merah-lembut); color: var(--o-merah); border-radius: var(--o-r-kendali);
  padding: 8px 11px; font-size: 13.5px; line-height: 1.5; margin-bottom: 10px;
}
.obr-galat[hidden] { display: none; }

.obr-alat { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 6px 12px; margin-bottom: 8px; }
.obr-tautan {
  border: 0; background: none; padding: 4px 2px; color: var(--o-biru); font-size: 13px; font-weight: 600;
  text-decoration: underline; text-underline-offset: 3px; border-radius: 6px;
}

.obr-kontak { border: 1px solid var(--o-garis); border-radius: var(--o-r-kartu); padding: 10px 12px; margin-bottom: 10px; background: var(--o-latar); }
.obr-kontak[hidden] { display: none; }
.obr-kontak p { margin: 0 0 8px; font-size: 13px; color: var(--o-abu); line-height: 1.5; }
.obr-kontak label { display: block; font-size: 12.5px; font-weight: 700; color: var(--o-navy); margin: 0 0 3px; }
.obr-kontak input {
  width: 100%; min-height: 40px; border: 1px solid var(--o-garis-kuat); border-radius: var(--o-r-kendali); background: #fff;
  padding: 8px 10px; font: inherit; font-size: 15px; color: var(--o-tinta); margin-bottom: 8px;
}
.obr-kontak input:focus { outline: 2px solid var(--o-biru); outline-offset: 0; border-color: var(--o-biru); }
.obr-kontak-aksi { display: flex; gap: 8px; justify-content: flex-end; }
.obr-kontak-aksi button {
  min-height: 36px; padding: 6px 14px; border-radius: var(--o-r-kendali); font-size: 13.5px; font-weight: 700;
  border: 1.5px solid var(--o-biru); background: var(--o-biru); color: #fff;
}
.obr-kontak-aksi button.obr-batal { background: #fff; color: var(--o-biru); border-color: var(--o-biru-muda); }
.obr-kontak-aksi button:disabled { opacity: .6; cursor: default; }

.obr-tulis { display: flex; align-items: flex-end; gap: 8px; }
.obr-tulis textarea {
  flex: 1; min-width: 0; min-height: 46px; max-height: 140px; resize: none; overflow-y: auto;
  border: 1px solid var(--o-garis-kuat); border-radius: 12px; background: #fff;
  padding: 11px 13px; font: inherit; font-size: 15px; line-height: 1.45; color: var(--o-tinta);
}
.obr-tulis textarea::placeholder { color: #7A8291; }
.obr-tulis textarea:focus { outline: 2px solid var(--o-biru); outline-offset: 0; border-color: var(--o-biru); }
.obr-kirim {
  flex: 0 0 46px; height: 46px; border: 0; border-radius: 50%; background: var(--o-biru); color: #fff;
  display: grid; place-items: center; transition: background-color .16s, transform .1s;
}
.obr-kirim:hover:not(:disabled) { background: var(--o-biru-hover); }
.obr-kirim:active:not(:disabled) { transform: scale(.94); background: var(--o-biru-tekan); }
.obr-kirim:disabled { background: var(--o-garis-kuat); cursor: default; }
.obr-kirim svg { width: 20px; height: 20px; }
.obr-hitung { font-size: 12px; color: var(--o-abu); text-align: right; margin-top: 4px; }
.obr-hitung[hidden] { display: none; }
.obr-hitung.lewat { color: var(--o-merah); font-weight: 700; }

/* ---------- HP: panel jadi lembar layar penuh ---------- */
@media (max-width: 640px) {
  .obr-tombol { right: 14px; bottom: 14px; min-height: 52px; padding: 0 18px 0 14px; font-size: 15px; }
  .obr-panel {
    inset: 0; right: 0; bottom: 0; width: 100%; height: 100%; height: 100dvh; max-width: none;
    border: 0; border-radius: 0;
  }
  /* HP: lembar layar penuh yang naik dari bawah dan turun lagi saat ditutup. */
  .obr-panel.obr-anim-buka { animation: obr-naik .42s cubic-bezier(.22, 1, .36, 1) both; }
  .obr-panel.obr-anim-tutup { animation: obr-turun .28s cubic-bezier(.55, 0, .75, .2) both; }
  @keyframes obr-naik { from { transform: translateY(100%); } to { transform: none; } }
  @keyframes obr-turun { from { transform: none; } to { transform: translateY(100%); } }
  .obr-sapa { right: 14px; bottom: 78px; }
  /* Ruang di ujung halaman depan: tanpa ini baris hak cipta di kaki selalu tertutup
     tombol mengambang, karena tidak ada lagi yang bisa digulir. */
  .kaki { padding-bottom: 92px; }
  .obr-pesan { max-width: 90%; }
  /* Kunci gulir halaman di belakang lembar penuh. */
  html.obr-kunci, html.obr-kunci body { overflow: hidden; }
  .obr-kaki { padding-bottom: max(12px, env(safe-area-inset-bottom)); }
  .obr-tulis textarea { font-size: 16px; } /* di bawah 16px Safari iOS memperbesar halaman saat fokus */
  .obr-kontak input { font-size: 16px; }
}
@media (prefers-reduced-motion: reduce) {
  .obr-panel, .obr-panel *, .obr-tombol, .obr-tombol::after, .obr-tombol svg path, .obr-pesan,
  .obr-tombol.ada-baru .obr-titik, .obr-ketik i span { animation: none !important; }
  .obr-tombol, .obr-tombol-ikon, .obr-sapa { transition: none; }
}
.obr-gulir { scrollbar-width: thin; scrollbar-color: var(--o-garis-kuat) transparent; }
@media print { .obr-akar { display: none; } }